Frequently Asked Questions

How can I join the virtual conference?
Participants who have registered for the virtual conference, have created an account at the registration platform.

  1. Log in to the registration platform and go to ‘Access to the Virtual Conference’.

  2. Click on the desired session at scheduled time and click on the link to watch the session

  3. The Zoom website launches and prompts you to confirm that you wish to enter the session.

  4. If you are joining the Session before the host has started the meeting, please wait in the lobby until the host starts the Session.

  5. The session chair will mute your microphone during the entire session

What do I need to attend as a virtual participant?
To attend the virtual conference, you require a valid registration, good internet connection, your computer/laptop and optionally a headset/headphones. Zoom will be used for all sessions.


Do I need a Zoom account to use Zoom as a virtual participant?
A Zoom account is not required if you are strictly joining Zoom Meetings as a participant. If you are not a frequent Zoom user or you will be using a different device than normal you may want to perform a test. To join Zoom via your web browser, please check the minimum browser requirements

If I miss a session, can I catch it back later as a record?
Indeed. The records will be available for conference participants.


How do I ask a question or make a comment during a live session?
Pre-recorded presentations:
Due to large time zone differences, we do not oblige presenters to join the live sessions remotely. Alternatively, we ask presenters to publish their contact information, to receive questions offline by email.
Live presentations:
Virtual participants can ask a question using the chat function in Zoom. The session chair will coordinate the questions toward the live presenter.

What time zone will the sessions be released in?
The detailed programme reflects 3 time zones: Beijng Time, Washington Time and Brussels Time. The Virtual Agenda is scheduled according to the Brussels Time zone, but you can change your time zone at your User settings, to be shown in the Virtual Agenda. 


Are the sessions live or pre-recorded?
The sessions will be live and include live presentations and pre-recorded presentations, in particular to help accommodate international presenters in different time zones.
All sessions will be recorded for on-demand viewing after the conference.